Q&A-1
Question: Do I need to complete UN security registration if I already purchased tickets for a guided tour?
Answer: Yes. Purchasing a guided tour ticket does not complete the UN security registration process. All visitors must register separately through the UN Security accreditation system prior to arriving at the premises.
Q&A-2
Question: Is the guided tour ticket the same as UN security registration?
Answer: No. Guided tour tickets and UN security registration are two separate requirements. A tour ticket allows participation in the tour, while registration is required to access the UN Headquarters premises.
Q&A-3
Question: I already paid for the tour—why do I still need to register?
Answer: All visitors must complete security registration in order to enter the UN Headquarters. Purchasing a guided tour ticket does not replace this requirement.
Q&A-4
Question: Can someone under 18 register individually for a UN visit?
Answer: No. Visitors under 18 cannot submit individual registration requests and must be included in a group registration submitted by an adult.
Q&A-5
Question: Can a minor submit a group registration request?
Answer: No. The group lead must be at least 18 years old to submit a registration request on behalf of a group.
Q&A-6
Question: How should minors be registered for a visit?
Answer: Minors must be included in a group registration submitted by an adult. Only their full name and date of birth are required during registration.
Q&A-7
Question: Can I enter the UN Headquarters if I have a tour ticket but did not complete registration?
Answer: No. All visitors must complete the required UN security registration before arrival. A guided tour ticket alone is not sufficient for entry to the premises.
Q&A-8
Question: Do I need an account to submit a registration request?
Answer: Yes. The person submitting the registration request (individual visitor or group lead) must create an Indico account in order to complete and manage the application.
Q&A-9
Question: Can I submit a registration request for someone who is not part of my group?
Answer: No. You may only submit a registration request for yourself or for individuals included in your group.
Q&A-10
Question: Can I use the same email address for multiple group members?
Answer: No. Each adult participant should be registered with their own unique email address to ensure proper processing and communication.
Q&A-11
Question: Can I add more people to my group after submitting the registration?
Answer: Yes. Additional group members can be added by submitting new registrations under the same group through the accreditation system.
Q&A-12
Question: What happens if I complete registration but do not purchase a guided tour ticket?
Answer: Completing the security registration allows access to the UN Headquarters premises, but it does not include participation in a guided tour. A separate ticket must be purchased for guided tours.
Q&A-13
Question: My friend has a guided tour ticket but did not register—can they still enter?
Answer: No. Each visitor must complete their own UN security registration. A guided tour ticket alone does not grant access to the premises.
Q&A-14
Question: Can I complete the registration on the day of my visit if I had technical issues?
Answer: If you experience technical difficulties, you may arrive early at the Visitors Centre where staff can assist you with registration. However, completing the registration in advance is strongly recommended.
Still need help?
email: office06@un.org (English only)